Total Package Employer
Employee-owned company in Girard, OH 44420
OUR VISION
As employee-owners, we are committed to providing low-cost, high quality fastener solutions with personalized service to customer world-wide.
OUR MISSION
To inspire more business to seek manufactured-in-America solutions.
Be more than an employee. Enjoy the extensive benefits of being an employee-owner!
Brainard Rivet wants your skills to aid us in our mission to provide high-quality, low-cost fastener solutions with personalized service to customers world-wide. Consider joining our team today.
How To Apply:
Email your resume to: careers@brainardrivet.com, or stop by our office to apply in person:
222 Harry St.
Girard, OH 44420
- Competitive wages
- Medical and dental insurance (with 100% of premiums paid for by Brainard Rivet for employee, spouse and dependent children)
- Vision insurance (100% premium paid for employee)
- Prescription coverage with $15 co-pay for generics and $60 co-pay for brand names
- Quarterly profit-sharing bonuses
- 90-day evaluations for 1st year with opportunity to earn up to 4 raises
- Annual performance appraisal with opportunity to earn a raise
- Career advancement/merit increase opportunities
- Employer paid retirement plan—15% of annual earnings paid into employee stock program by Brainard Rivet
- Biannual dividends on employee stock paid after 1st year of employment
- Optional 401k, 401M and Roth 401k
- Educational Assistance of up to $4,000/year after 1st year of employment
- Paid vacation
- 10 paid holidays, including annual company picnic
- EAP (Employee Assistance Program)
- Employee referral bonus program
Current Hiring Needs
Driller Operator in Girard, OH
Sales & Customer Service Associate In Girard, OH
Employee-owned company in Girard, OH 44420
Brainard Rivet Company seeks an organized individual with strong communication skills to engage with customers on behalf of the organization. Duties include answering phone calls and emails from customers, liaising between manufacturing, customers, and external partners to best ensure customer satisfaction and achievement of customer specifications, participating in meetings, utilizing a variety of communication methods, and maintaining expert knowledge about company products or services to best help customers.
Job Description
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Provide introductory information for new customers
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Let customers or clients know about additional products or services
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Determine the quickest, most effective ways to answer a client’s or customer’s questions
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Escalate queries and concerns
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Troubleshoot common issues with a product or service
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Build and maintain strong, long-lasting customer relationships
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Basic office functions: create labels, file quotes, change over yearly
file storage, etc. -
Manage blanket accounts
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Coordinate shipping arrangements
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Work up sales orders
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Prepare monthly reports
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Manage customer surveys & scorecards
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Collaborate with sales manager on responses
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Track and distribute monthly
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- Resource Planning
- Follows Backlog reports and partners with sales manager & production to ensure promise dates & whenever possible, customer request dates, are met
Qualifications
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Customer service
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Database management skills
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Sales
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Data entry
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Attention to detail
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Identify and solve client issues strategically
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Communication
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Multi-task
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Work to tight deadlines
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Organize & prioritize tasks and responsibilities
- Excel
Additional Expectations
Acquire additional skills to back up and support other positions within the organization
- Examples: Order Entry, Shipping, Billing (or any of interest)
Learn more about us at brainardrivet.com and follow us on LinkedIn or Facebook!
Email your resume to: careers@brainardrivet.com, or stop by our office to apply in person:
222 Harry St.
Girard, OH 44420
Cleaning, Packing, & Shipping Associate in Girard, OH
Manual / Maintenance Machinist in Girard, OH
Brainard Rivet Honors Retiring General Manager
After 37 years of dedication, our current General Manager, Joseph Lamanna retired—His party was 02/28/2025. Joe has diverse interests to keep him busy. He is an avid softball player and talented cross-stitch hobbyist. He is looking forward to spending some down time on home remodeling projects and traveling with his wife. See our blog for more details.
Brainard Rivet Celebrates its Employee-Owners!
Terry S. enjoyed over 43 years of service until his retirement in 2022! Now he spends time fishing, motorcycle riding and being a grandpa.
Management takes an active role in employee development
Philip M. (right), Shipping Manager, works side-by-side with new employee-owner: William P. (shown left) (Shipping & Packing Associate) to ensure he understands how to execute his role safely and efficiently.
